Transaction Security

1. ONLINE CREDIT / DEBIT CARD

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

2. PAYPAL

For the security of your online transactions via PayPal, you are automatically transferred to a secure server of PayPal. Your PayPal account information is not disclosed or stored in our system. PAYPAL uses SSL technology to keep files of its millions of users safe.

3. OFFLINE CREDIT CARD

We collect credit card data (cardholder name, card number, expiration date and cvc) when you choose to complete your booking with “Offline Credit Card” payment method. That information are encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. Your credit card is only used for the specific transaction you have requested and its details are stored along with the credit card owner details up to the end of your booking. The details regarding your credit card will be deleted after the end of your accommodation and since you have paid all the amount of your bills you had to our hotel and up to 3 months after your departure.

Guest Experiences