Booking Terms

PAYMENT & CANCELLATION POLICY

Standard Rate & Standard Rate with Breakfast*

• In order to secure your booking a deposit of 30% will be required at the time of booking. The cancellation is free of charge 30 days prior to the date of arrival. Pay off is settled upon arrival.
• If the booking is completed less than 30 days from your arrival date then, you will be asked to pay the total amount of your reservation and is not refundable in case of cancellation at any time.

* NOTE:  Reservations with breakfast are available only from 01/05 to 30/09 or upon request

Important information :

• Because the studios are located in an apartment building, it is required that guests, particularly those in groups are respective in regards to noise during the evenings.
• No parties are allowed at the premises.
• No smoking is allowed inside the building
• Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
• Please inform us in advance of your expected arrival time. You can use the Special Requests box when booking, or contact us directly with the contact details provided in your confirmation.
• Private parking is possible on site (with no additional cost)
• Languages spoken: Greek, English, Italian

CHECK-IN POLICY

• Check-In time: 13:00 - 21:00
• Check-Out time: 10:00

Privacy Policy

Policy of Protection of Personal Data / Last updated:  30/11/20

We respect your privacy and we are committed to complying with this Privacy Policy, which describes how collects and uses the personal data you provide to us. By using our services, you are consenting to the Data collection and use practices described in this Privacy Policy, as modified from time to time by us.

We use your personal information to:

• To provide customer service related to your interactions with us
• Help you make a reservation
• Responding to your inquiries and other communications

How we collect personal data?

• Directly from you when you communicate with us via email
• Filling our Contact Form: In order to make a reservation and to ensure that we can communicate with you, you will be asked to fill in your personal information such as first name, last name, email, phone number, which we will not transmit them in anyone third.

PAYMENT METHODS

OFFLINE CREDIT CARD DATA

We collect credit card data (cardholder name, card number, expiration date and cvc) when you choose to complete your booking with “Offline Credit Card” payment method. That information are encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. Your credit card is only used for the specific transaction you have requested and its details are stored along with the credit card owner details up to the end of your booking. The details regarding your credit card will be deleted after the end of your accommodation and since you have paid all the amount of your bills you had to our hotel and up to 3 months after your departure.

PAYPAL

For the security of your online transactions via PayPal, you are automatically transferred to a secure server of PayPal. Your PayPal account information is not disclosed or stored in our system. PAYPAL uses SSL technology to keep files of its millions of users safe and is one of the most trusted options in the field of e-commerce. When you use this payment method, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal privacy policy for more details: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

ONLINE CREDIT CARD

Realizing the importance ensuring the security of your online purchases, our company has taken every precaution and all the necessary measures in order to provide online payment services with maximum safety.

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Guest Experiences